Celebrating Excellence – Our #1 Ranking in Downtown Fontana!
We are thrilled to announce that Storage Direct Self Storage – Fontana has been awarded the #1 Self-Storage Facility in Downtown Fontana by BusinessRate. Check out the award details here: BusinessRate Award Presentation
This accolade is a testament to the hard work, consistency, and customer-centric focus of our entire team, and we’re proud to share what this ranking means and how you — our valued customers — helped make this possible.
About the Recognition
The BusinessRate Score is a powerful, comprehensive performance metric that does more than just average stars. It looks at how a business performs across multiple dimensions and how it stacks up against local competitors in the same industry and region(Fontana)
Here’s how the ranking works:
- Category-Specific: Businesses are compared only against others in the same industry.
- Location-Based: Comparisons are limited to the same city or local service area.
- Fair Scoring: Every business is evaluated using the same methodology.
Breakdown of the Scoring System
The BusinessRate Score runs on a scale of 0 – 300, combining three components to give a full picture of performance.
- This measures your entire review history, reflecting consistency, trustworthiness, and long-term reputation.
Recent Reviews Score (33%)
- Focused on the past 90 days, this shows current momentum, review volume, sentiment, and how you compare with nearby competitors.
Review Quality Score (7%)
- This assesses how detailed, authentic, and helpful your reviews are. It rewards genuine, descriptive feedback over short comments.
Combining these gives the Overall BusinessRate Score (0-300) — the higher the score, the stronger your reputation and competitive position in your local market.
What This Means for Our Facility
Being ranked #1 by BusinessRate means that Storage Direct Fontana isn’t just doing well — we’re leading the market in our industry and area. That leadership is built on:
- A consistent history of satisfied customers and strong reviews.
- Recent momentum — keeping up excellent service and customer feedback in the last quarter.
- High-quality reviews from customers who take the time to write detailed, helpful feedback.
- Strong features and amenities: as our facility page shows we offer drive-up access, climate-controlled units, 24/7 video surveillance, online rental/payment options, on-site management and more
Thank You to Our Customers & Team
We owe this award to you — our customers — and to the incredible team at Storage Direct Fontana. Every time you leave a review, mention our services to friends, or give us feedback, you contribute. Because BusinessRate tracks not just how many reviews we have, but their quality and recency, your voice matters deeply.
To our team: your dedication, professionalism, and focus on making storage easy and secure are what keep us at the top.
Looking Forward
Winning this award is a milestone, but not the finish line. We’re committed to staying #1 — which means:
- Maintaining and improving our customer satisfaction.
- Encouraging honest, detailed reviews that help future customers.
- Continuing to enhance our facility features, keeping things clean, secure, and convenient.
- Keeping our momentum in recent months, we remain competitive.
If you’ve had a positive experience with Storage Direct Fontana, we’d be grateful if you’d share it with others via a review. The more current and detailed the review, the more it helps reinforce our score and helps future customers choose with confidence.
And if you’re looking for a self-storage facility in Fontana, come see why we’ve been ranked #1 by BusinessRate. We’re more than happy and proud to serve our community.
