Get feedback, gain insights and retain customers

Get More Reviews

If your last online review was written a year ago, Google’s algorithm will knock you down a few pages. BirdEye helps you get back up by getting more reviews through an automated online review solicitation process. Approximately two weeks after a customer moves in or out of your facility, BirdEye will send a review request that uses smart scan technology to make it easy for them to leave you a review. The customer will also have the option of giving you feedback instead of writing a review, which can prevent negative reviews from being published online.

Take the Guesswork Out of Responding

Customers value online reviews more than ever. In fact, 86 percent of customers look at online reviews before making a purchasing decision. One thing they look for is businesses who respond to reviews. BirdEye ensures that by allowing you to see all of your reviews in one interactive dashboard, notifying you of new reviews, converting negative reviews into support tickets and automating review responses.

Watch Your SEO Rank Soar

A steady stream of positive online reviews will positively impact your SEO. BirdEye not only increases reviews, but makes it possible for you to automatically share them across social platforms and display them on your websites via an integrated API. These reviews become powerful pieces of content that can convert potential customers into loyal tenants at your storage facility.

BirdEye drives customer feedback and converts it into an effective marketing tool by monitoring reviews, social channels and surveys and by giving you the tools you need to analyze responses, take action and unleash the potential of customer driven marketing. Over 50,000 businesses across all industries rely on BirdEye to manage their online reputation needs. Storelocal co-op members enjoy an exclusive discount on this service.

 

Interested in BirdEye?

 

  • Take a look at the date of your last online review
  • Evaluate how frequently and rapidly you respond to online reviews
  • Assess your current online search ranking

 

Contact: david.tulkin@birdeye.com

The Technology Gap

The solutions that bridge the gap will reduce our profit