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StorageMart

4000 South Providence Road, Columbia, MO 65203

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 2pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 5.0
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Merle Cook

2 years ago
rating 5.0
We have rented units before from Nina and were very pleased with the entire operation. This time was no different. They are very professional, yet friendly and proficient in their dealings. We are moving out of state - otherwise we would continue renting from them. I will recommend Nina and Storage Mart anytime I can.

Abby Smith

2 years ago
rating 5.0
StorageMart was great!! Loved their help and flexibility! Thank you Nina Pemberton :) As a female I felt safe being there alone because everything was well lit and there were cameras everywhere. The facilities were wonderful. I wasn't nervous about leaving my belongings there in the climate controlled unit. Everything was clean and well taken care of! Great place :)

Michelle Stadler

3 years ago
rating 5.0
Nina, and all Storage Mart employees, have been so helpful in my personal storage needs, and house director needs, and so into customer service. "A plus" one. I have been with them for three (3) years and always nice, friendly and smiles with assistance. Last minute, or a few months ahead, well, usually last minute help in my job. Always there and always with a smile. I could not be happier and thankful! They have made my storage needs safe, secure and welcomed. Thank you!

Carolyn Magnuson

2 years ago
rating 5.0
WOW! Nina Pemberton is the greatest! I rented my 3rd unit today; I couldn't be more pleased with the efficiency & helpfulness of Nina! Love StorageMart!

Tena Head

2 years ago
rating 5.0
Storage Mart is by far the cleanest and safest facility in CoMO. Nina, the property manager, is a delight to work with. It's also very nice to have a facility that you feel secure to visit anytime day or night!

Sharon Ford

2 years ago
rating 5.0
Nina was so helpful with all of the arrangements at check in and out. Made it easy for us! Unit was very clean! Super experience for us! Thanks...

Richard Blankenship

2 years ago
rating 5.0
Unbelievable service. Nina is your greatest asset. Beautiful facility, clean organized and efficient. A+

tra michael lancaster

2 years ago
rating 5.0
Good customer service. Very friendly and really good rates. Very happy with the overall service.

Julie Smith

2 years ago
rating 5.0
Great customer service from Nina. Nice, clean units. Highly recommend.

Andrew Moser

3 years ago
rating 5.0
great customer service!! Easy to reserve and initial set-up!! Friendly staff and detailed in the process.

Donald Fitzpatrick

2 years ago
rating 5.0
The StorageMart experience started and ended with excellent customer service; the facilities were well maintained, secure and accessible; and administration of the account was very easy throughout.

Phillip Rohde

2 years ago
rating 5.0
Great service! Fast, convenient. Nina Pemberton is fantastic, an awesome resource!

Noname Noname

2 years ago
rating 5.0
Incredible service and attitude even though she was ill. Excellent customer service . Highly recommend this facility. Thank you Nina Pemberton.

Ursula Smith

2 years ago
rating 5.0
Clean, helpful and friendly. I was very impressed by how clean and safe the facility is. Also the staff went above and beyond to help us. I will definitely use them again!

Brent Larson

2 years ago
rating 5.0
Great please to keep my belongings secure. Nina is always very helpful and friendly.

Spencer Salmons

2 years ago
rating 5.0
Great service. The area is gated and best of all located on the safe side of Columbia. Nina is a great listener as well and will find what best suits your needs.

Don Schartman

2 years ago
rating 5.0
Nina was super nice and helped me get in and out. I would highly recommend.

Bill Roe

2 years ago
rating 5.0
Nina at Storage Mart is so helpful. We stored our furniture and household items while preparing for a move.

Cub Pack Sixty

2 years ago
rating 5.0
Renting for Cub Scouts, thanks for flexibility with when we rent and allowing time for us to make a decision!

Destiny Ingram

2 years ago
rating 5.0
Good customer service. Extremely friendly and nice.

Jessica Nicole

2 years ago
rating 5.0
We really appreciated all the help Nina provided us. She was friendly and welcoming, and we will be renting units here again!

Robert Zufall

2 years ago
rating 5.0
It was very easy to get started with our storage unit.

Alexis Endsley

2 years ago
rating 5.0
Nina and her trainee Damon gave wonderful service and advice! Extremely nice and helpful!

Flaj Mett

2 years ago
rating 5.0
They were awesome people!! Nina pemberton and Damon are great people!

Judi Bloss

2 years ago
rating 5.0
How fun wonderful and helpful Nina is. Would recommend this place to anyone

Kurt Otto

2 years ago
rating 5.0
This place is awesome! Clean, quick and easy. Thanks Nina!!!

javier landeros

3 years ago
rating 5.0
Nina Page was amazing on helping us at the last minute getting a storage for an incredible price. Definitely the place to store your material. Amazing staff.

Tracy Barth

3 years ago
rating 5.0
Check-in was easy, storage unit clean. Great value for the money.

Steven Lincoln

2 years ago
rating 5.0
Great service. Fast and very helpful. Highly recommend using this place to store your goods.

summer farmer

2 years ago
rating 5.0
Nina was wonderful to work with. Professional, nice and fun! StorageMart is lucky to have her. Nice clean atmosphere.

Susan Hazelwood

2 years ago
rating 5.0
Nina was efficient and helpful. Prices are high but in a college town with so many students renting units the law of supply and demand takes over. Facility is clean and in a seemingly safe area.

Emily Brehe

2 years ago
rating 5.0
Nina Pemberton and her staff were excellent! She was able to squeeze me in at the last minute. Great help!

Deb Cacek

2 years ago
rating 5.0
Very helpful staff. Nina was friendly and had everything I needed ready go for my rental. I appreciate all the help!

Nina Ruhe

2 years ago
rating 5.0
Nina is phenomenal! She has great service and really takes care of the customers to make sure they have everything they need. She also makes everything very easy to understand, which, for a college student, was just perfect!

Lindsey Adams

2 years ago
rating 5.0
Nina was great! Needed a storage unit last minute and she was incredibly accommodating. Definitely a great location and company.

Victoria Gilpin

2 years ago
rating 5.0
Nina is friendly and efficient in processing the paperwork to rent a storage space. She knows the business! She artfully helps the new customer and makes them feel as if their business is truly appreciated.

Mark Alexiou

2 years ago
rating 5.0
Cannot thank Nina enough for all of the help she gave us in getting our storage unit squared away. Incredibly friendly and a oleasure to work with. Five stars across the board!

nsandfeld

2 years ago
rating 5.0
Nina is the best!!! I live in California and my daughter goes to Mizzou and needs a storage unit every year. Being so far away Nina always makes sure she takes care of my daughters storage needs. Nina is so helpful and always courteous. Highly recommend Nina at storage mart.

Peggy Ford

2 years ago
rating 5.0
I have used Storage Marts in three other cities and am very impressed with this property and the management of Nina. She helped me make decisions regarding renting a second unit to make sure I had adequate space for my antique furniture. I would highly recommend this property to anyone. Thank you.

John Higgins

2 years ago
rating 5.0
Nina was great and our unit was incredibly clean and ready to go! Highly recommend Storage Mart on Providence.

Katie Roberts

2 years ago
rating 5.0
Nina was very helpful and nice. Would recommend using storage mart. I have been using it for years.

Robert Hoskins

2 years ago
rating 5.0
This place is great! Nina Pemberton was very helpful! We were checked in real fast!

Jess R.

2 years ago
rating 5.0
Nina Pemberton was great and personable. She got us in real quick and made sure we knew everything we needed to know.

Marco Pantoja

2 years ago
rating 5.0
Easy and very friendly. Everyone I worked with in the process of setting up my storage unit was professional and personable. They answered all questions clearly and made the entire process very enjoyable.

Vera Goslin

2 years ago
rating 5.0
Nina Pemberton was a great helper on getting me my storage unit. I am thankful for her assistance.

Courteney Pettigrew

2 years ago
rating 5.0
Damon was very helpful in helping us find the perfect place to store our things for the summer! Would highly recommend!

Meghan King

2 years ago
rating 5.0
Damon was so helpful and made this process so easy! Thanks for helping us find something that worked perfect for us!

Jordan Young

2 years ago
rating 5.0
Damon was such a great help and definitely gave us some laughs. Very impressed with the cleanliness of the 5x10 unit I am renting. 10/10 would recommend!

Amira Khader

2 years ago
rating 5.0
Phenomenal service. The guy who rented us the storage room was Damon and he was with us every step of the way! Very helpful and will definitely recommend this place!

Lori King

2 years ago
rating 5.0
Damon was polite, friendly and very helpful. Appreciate that more these days as it's not he norm In Society these days!

Symonne Sparks

2 years ago
rating 5.0
Ever heard of someone saying they love a StorageMart? Well, I do! Damon was so so SO very helpful. This place is always full (which is a good thing), but I was waitlisted. Within minutes of clearing out a unit, Damon gave me a call. We were able to get it processed in no time at all, and I went in yesterday to get everything squared away. Even when Damon was headed out, he came to help me open my unit because I was having trouble. Huge thanks to Damon and the S Providence StorageMart! :)

Kim Wuest

2 years ago
rating 5.0
Damon made everything fast & easy service. They also have plenty of supplies for safe keeping your items.

sam gunn

2 years ago
rating 5.0
Storage Mart is so great! Nina helped me out so much and will defiantly come back for more business in the future!

Scott MacPherson

2 years ago
rating 5.0
Very helpful! Nina was super nice. Really appreciate the help.

Harry Gremore

2 years ago
rating 5.0
I was very pleased with the customer service. Nina is truly an asset to the firm.

Christa Schumann

2 years ago
rating 5.0
Nina made my move-in headaches go away! She was very efficient with the paperwork and with suggesting a reputable moving company to help me move the large pieces. I highly recommend this facility. *****

Blake Moutray

2 years ago
rating 5.0
Great place! Totally will recommend to others! Nina

Daniel Garabrandt

1 year ago
rating 5.0
Nina was helpful and kind. The experience was painless and smooth.

Amberly Roberts

1 year ago
rating 5.0
Very friendly service. Would definitely recommend.

Tyrus Sipp

1 year ago
rating 5.0
Nina did a great job setting us up and giving us all the details we needed

samuraizwb

1 year ago
rating 5.0
Nina helped me out a ton. Made every step SUPER easy. Immediate response he day after I applied. Originally had the wrong type of unit selected but she got me exactly what I wanted. GREAT place, heavily recommend.

Lee Man

1 year ago
rating 5.0
Nina did an excellent job getting us set up with our new unit!

Michael Palma

1 year ago
rating 5.0
Had the best experience here than any other storage facility! If you were helped by Nina then you were in great hands!!

peter schewe

1 year ago
rating 5.0
A very fast, friendly, and efficient operation. The lovely manager, Nina, was friendly and very knowledgeable in all aspects of the rental process. She answered all my questions and clearly explained the policies of StorageMart.

Briana Hayes

1 year ago
rating 5.0
Nina was so sweet! She made sure that she walked us through everything perfectly! She even told us personal stories about her family, which made us feel very comfortable. Great customer service! Thanks Nina!

Sarah Sauro

1 year ago
rating 5.0
Nina made the process of renting a storage unit quick and easy! We appreciate the secure property!

GuitarRay417

1 year ago
rating 5.0
Storage Mart is awesome! From day one Nina was professional and suggested addational insurance coverage that protected my property and gave me extra peice of mind.

Jordan Kempf

1 year ago
rating 5.0
Great details and explanations. Nina was a lot of help in finding the right unit

Lisa Pryor

1 year ago
rating 5.0
Super easy to rent online. Nina was super nice and helpful.

The Bottle

1 year ago
rating 5.0
Great service from Nina today! Didnt know getting a storage unit would be so painless!

Hannah S

1 year ago
rating 5.0
Nina P. was super helpful! Easy and quick, just what I needed.

Jenna B

1 year ago
rating 5.0
Nina was amazing. She answered both mine and my parents questions and worked with our crazy schedule. Thank you storage mart!

Abrielle Otto

1 year ago
rating 5.0
Great customer service! Nina was the sweetest and so helpful! The facilities are perfect for my storage needs!

Deanna Bickel

1 year ago
rating 5.0
Nina was very helpful and answered all of my questions! The place was very well maintained, too!

Judy Faintich

1 year ago
rating 5.0
Must say that working with Nina was a very pleasant experience. She was very accommodating as we had to make changes to our original plans. She did it without a hitch and with a smile. Would work with her again for sure.

Danika Ellis

1 year ago
rating 5.0
Oh Nina was so sweet and kind to us.... Very Nice Person

Morgan Keith

1 year ago
rating 5.0
Nina was super sweet and helpful. She got me a great rate on my unit and has the best prices I could find on packing supplies. This is my second year renting from her!

Maggie Juergensen

1 year ago
rating 5.0
Nina was amazing. She was so helpful every time I needed anything. The unit was so clean and the storefront had GREAT options for moving supplies.

Rachel Haug

1 year ago
rating 5.0
Nina was very helpful. She helped us find the best deal for the time that we needed. She also went above and beyond to help us throughout the duration of our stay. She also has everything you could need to pack. We got all of our boxes, tape, shrink rap, etc from the storefront. Thanks again Nina!!

Kaley Keith

1 year ago
rating 5.0
Extremely friendly staff, and so supportive of our unique needs. Facility is clean and secure. Highly recommend!!

Elizabeth Sims

1 year ago
rating 5.0
Nina was beyond helpful in accommodating my move. She recommended the proper packing box sizes & amounts and was able to secure a storage unit for my furniture between moves. She is honest, trusting, and gracious. Highly recommend!!

Scott Anderson

1 year ago
rating 5.0
Friendly staff. Clean facility. Decent rates. Boxes and tape available there as well

Dusty Nagy

8 months ago
rating 5.0
This has been a great experience. Units are clean and well cared for. Nina is incredibly helpful.

Rebecca Scott

9 months ago
rating 5.0
Nina was so wonderful and got us taken care of immediately! Even on a Saturday. I would not go anywhere else. Thank you!

Howard Kincaid

8 months ago
rating 5.0
This is the Cadillac of storage units. Everything was so clean and management is very service and customer oriented! Glad I chose this facility.

Missy Montgomery

8 months ago
rating 5.0
The best and most helpful service! They go above and beyond!!

Kevin Hughes

8 months ago
rating 5.0
StorageMart was so helpful for us! Even for a massive group like we had they were very willing to work with us and our hard schedule and unorganization. If you need to store something this is the place to go!

Luke Blanton

8 months ago
rating 5.0
Renting was very easy and painless. Everything was ready to go when we got there and prices were fair! Nina was great to work with!

Katherine

8 months ago
rating 5.0
Janet was an absolute doll! Best storage company in town. Im confident in their business.

Ethan Ortmann

8 months ago
rating 5.0
Nina was the greatest help when setting up our storage units. This is the best location by far, would highly recommend.

Lacie Gerfen

7 months ago
rating 5.0
I came in to confirm my rental through StorageMart and Nina M. Pemberton got me all set up! StorageMart has such an easily accessible website and the people there are super sweet and helpful. Super recommend renting through StorageMart!

courtney risner

7 months ago
rating 5.0
Had a great experience renting my first unit. Nina M Pemberton was so helpful and kind!! She made it so easy and actually fun!! 10/10 recommend:)

Jewel Hodges

6 months ago
rating 5.0
Nina treated me as if she knew me. She was very professional yet courteous. I would definitely recommend this business

John Tschampel

6 months ago
rating 5.0
Nina was very helpful. Got me in right before they closed and made everything quite easy.

FrankandJoe3

6 months ago
rating 5.0
Nina at StorageMart made the whole experience so much easier than I expected. Moving made easy, clean units, good times around

Morgan DiMercurio

6 months ago
rating 5.0
They were super helpful when I was looking for some place to store my belongings in between leases! Nina was so nice and friendly.

daniel joyce

6 months ago
rating 5.0
I had an amazing experience with Nina today. She was extremely friendly and was very informative. I highly recommend this storagemart. Storing my rv and was easy as could be.

Mathew G Curry

5 months ago
rating 5.0
Nina was fantastic she gave us amazing customer service. I definitely will recommend anyone to use storage mart on south providence!

Kayla Jones

5 months ago
rating 5.0
Nina was amazing with helping me get all checked in and walking me through the process. I felt welcomed and appreciated as a customer. Thank you so much!

Terri Terzopoulos

5 months ago
rating 5.0
Nina was Stellar! She was Helpful, Efficient, Understanding, and always with a smile on her face! Best experience with storage centers Ever! I will Definitely call her when I need storage space again!

Tayler F

4 months ago
rating 5.0
Nina was absolutely amazing!! She was so helpful and patient. Best Storage Mart experience EVER!

Justin Gross

4 months ago
rating 5.0
Nina was a tremendous help getting us moved in to our storage unit. Clean and professional business

nicole karasiuk

4 months ago
rating 5.0
nina is so organized! she made our visit amazing and super easy! would 100% recommend to a friend. the facility is super clean.

Emily Ozgul

3 months ago
rating 5.0
Nina Pemberton was so very accommodating to us this past month. We had to move out of the storage unit and we were down to the last minute of her work day, she was patient and understanding with us. The property is very clean and safe. We had such an easy check out. Thank you.

King Money

3 months ago
rating 5.0
Cassandra Valadez Gave Great Service, Also Answered All Of My Questions Perfectly And With No Problem. She Is One Of the Best I Have Ever Spoken With and Was Extremely Polite I Should Add. I Believe I Will Be Enjoying My Stay With Storage Mart

Lisa L

2 months ago
rating 5.0
Nina is very professional and kind not to mention very thorough. She was on the phone with me before I finished the reservation and today when I walked in she went through everything right away. Place is clean, well managed

Samantha Jones

1 month ago
rating 5.0
Very helpful staff! Assisted us in a unique situation and were super helpful and willing to stay late to make sure we had what we needed!!

Jean Cline

3 weeks ago
rating 5.0
Nina was very very helpful and informative. Very friendly made our visit quick and stress free . Will refer friends and family to this location

Melissa Creek

3 weeks ago
rating 5.0
Nina was awesome and explained everything thoroughly. Thanks for the great experience!

Jordyn Connell

1 week ago
rating 5.0
Nina was awesome to work with! She was super helpful and nice! The process was very easy.

Riley

2 years ago
rating 4.0
Damon was very helpful. Great customer service. Only complaint is you're billed at the start of the month and prorated for missed days, so if you need it from the middle of one month to another you'll have to pay for two months.

Chris Battle

2 years ago
rating 4.0
Came here to get a storage unit. Was showed a couple and chose the 10 by 25 unit. The unit had a crack in the floor that leaked water. I was fine with that. The guy, Damon was really cool. Only left off a star because the website said first month free but they wouldn't honor that since there weren't that many units available. Overall happy with my visit. Would come again!

Luke Freund

2 years ago
rating 4.0
People are forced to leave 5 star reviews or the price goes up. She literally makes you leave 5 stars before checkout. Great experience though.

Michael O'Donahue

2 years ago
rating 2.0
I reserved a storage unit online for $69.99 a month with the first month's rent free. When I arrived at the facility to sign the rental agreement, the manager acknowledged that the website had reserved me a unit at the $69.99 rate but she wasn't able to process it through her computer. I ended up paying $85.00 a month without a free month's rent. I signed all the disclosures on the rental agreement and the manager pointed out (and asked me to initial) that I was covered by their insurance coverage for $2,000 worth of damage - but she did not mention either I needed to provide proof of my own insurance coverage or the facility would charge me an extra $15.00 a month for a policy. I did not find out I had been enrolled for a policy and was being charged until my first invoice arrived. I could have spent the time reading the four page agreement (with microscopic contract print) but I did not so that is my fault. I have rented storage units before and have no problem providing proof of insurance - it's a reasonable request for the facility to make. I just would have appreciated having it pointed out at the time I signed my agreement that I was going to be charged an extra fee. When I called the facility to talk about the extra charge and ask about the best way to provide proof of insurance (fax or email) all the manger could say to me was "it's in the agreement..." and did not even apologize for any kind of inconvenience. I only need storage for a short period of time - if I needed storage for more than a couple of months, I would move out immediately.
See all Reviews
rating 1.0
1 Review
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Beck H.

7 months ago
rating 1.0
They increased the price of my unit 46% and didn't tell me. I even appealed to the regional vp and nothing. Absolutely terrible. I'm moving out. I suggest...
  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Wine Storage