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A-1 Self Storage

33000 Valle Rd, San Juan Capistrano, CA 92675

Office Hours Now Closed
Daily9am - 6pm
Gate Hours Now Closed
Daily6am - 10pm
Google Reviews
rating 4.7
Write a Review

Elenor Maranda

2 months ago
rating 5.0
Lucy is the bomb! Clean and secure!with my precious belongings!

Paul B

7 months ago
rating 5.0
This place is by far the best storage facility option in San Juan Capistrano. Over the years I have had a unit at one time or another at all of the other facilities in town. A-1 is the newest facility in town. Therefore they have all of the latest conveniences. Very clean and secure. Well lit and at even smells good. Great hours and access to your unit. Staff is all 5 stars. Everyone I have spoken to on the phone or dealt with in person has been friendly and helpful. Teresa, the manager, another young lady and most recently Thomas working the front desk were all courteous and knowledgeable.

Ivan V

9 months ago
rating 5.0
Great facility, super nice staff always pleasant and courteous. Facility always looks great, nice and clean and smells good. Happy i came here.

Billy Cook

1 year ago
rating 1.0
Some what ok place to store your belongings. Only had rats in my stuff once while storing here luckily I didnt have food or anything in my unit and they only tore a bag and couldnt find anything and moved on. Prices are high but depending on who you are they have been known to match prices in a cheaper area. Yes I am a formal employee but my review is true and honest while my belongings were stored at this facility. Not being employed by this company is the best thing that has happened to me since I came to California. I wasted 4 years as a part of this company. It is also my belief that employees at certain facilities in this company write reviews under customers accounts made falsely to get reviews and to make them look good. I would bet if the company checked into every IP on every review they would probably find some of this going on. Anyway, I left this review to let people know what they are getting into. I edited my review and lowered it to one star because the company tried to discredit my honest review of the facility as a customer for 4 years not as an employee. Besides, if I was doing it as a disgruntled employee I would have done it for the Lake Forest location I worked at. Way to go A-1 make yourself look even worse.

Billy Cook

1 year ago
rating 2.0
Some what ok place to store your belongings. Only had rats in my stuff once while storing here. Prices are high but depending on who you are they have been known to match prices in a cheaper area.

Halsey Williams

1 year ago
rating 5.0
Exceptional service and care taken by Kathy and all the employees. Will recommend to all my friends. This is the premier storage facility in So. Orange County, clean, easy access and fun and friendly staff.

Myrin New

1 year ago
rating 5.0
I'm currently a customer of A-1 Storage. Their rates are excellent. Easy online payment system. Clean facilities. Super friendly staff. Kathleen is extremely knowledgeable with all the in's and out's of policies, processes and procedures. Relatively new, I appreciate the security, expanded hours to access hours, parking spacings, loading docks and most of the location next to the I-5 freeway. This makes transporting to and from the storage locker very convenient.

Staysee A

1 year ago
rating 5.0
A-1 Storage is a great facility, and the staff is friendly. Unlike other storage facilities in the area, youre allowed to access your unit until 10pm. There is a bathroom on site and carts available during access hours.

Debra Kettler

1 year ago
rating 5.0
Overall a high quality storage experience.

corey ho

1 year ago
rating 2.0
Good hours but staff manager is very intrusive which is to back she seemed nice at first and she maybe nice but something just ain't quite right I won't be renewing ymmv

Richard Hart

1 year ago
rating 5.0
The name of the storage facility A1 the name of the storage facility a1 matches the quality of a business you should expect. All of the staff are friendly very helpful the facility is very clean at all times my experience with them is definitely five star. Richard Hart

Santos Nava

1 year ago
rating 5.0
Very friendly service and well kept facilities!

Jana Sarjeant

1 year ago
rating 5.0
Great prices, clean facility and ready access.

Portia R

2 years ago
rating 5.0
Absolutely love this facility so clean so wonderful. didn't need to store very long and it ended up being just a couple of weeks before our place was ready but the staff was so accommodating, the unit was in a great position and place, liked being in the basement. I would recommend this facility to everyone, Kathleen and Alysa are top notch, so professional but fun with smiles on both of their faces.

Monica G

2 years ago
rating 5.0
Wonderful facility, The office staff is so professional and helpful. I would recommend this storage to anyone looking for a clean storage space and nice office workers who always have a smile.

Kenny T

2 years ago
rating 5.0
Great facility, wonderful staff, cleanest place I have ever been

Karen Mahoney

2 years ago
rating 5.0
Fabulous storage facility. Super clean, staff is very accommodating, beat price on other facility.

john dahl

2 years ago
rating 2.0
Rented a small space for 2 months, went on vacation came back and the lock was open...Nothing was gone but I know it was opened for some reason. Hence my 2 star review.

Steve Turbis

2 years ago
rating 5.0
Got to use the truck to move in-really helpful. Place was always kept clean and never a problem with other tenants. Kathleen was really a charm to deal with-she makes the company! Steve Turbis

Kathy W

2 years ago
rating 5.0
I absolutely love a-1 Self Storage they have a great team in the office Kathleen and Alysa work really hard to make everything go smoothly especially when you move out of state and you have to get your goods from their facility back to where you are everybody still willing to work with you. When I was renting there I loved how clean the facility was and how new everything looked. If I come back to California I will definitely rent here again highly recommend to anybody I know

alexandra platt

2 years ago
rating 5.0
Exceptional!!!! Kathleen and Alyssa are fantastic. They took such good care of me when I rented at A-1. I would absolutely recommend this facility to anyone looking for a clean and friendly place to store their things.

Nick Abey

2 years ago
rating 5.0
Great storage facility and a great price. It was super easy to get a unit and they give a moving truck to move in with. I would highly recommend to my friends.

Kathleen Harkins

2 years ago
rating 5.0
I liked that Alyssa followed up with me because I was so busy and it made my move essier. Great to use their truck for moving!

Craig Antw

3 years ago
rating 5.0
This was my first time renting a storage unit and from the phone call to customer service to inquire to the follow up from Kathleen was amazing. When I arrived, Kathleen was expecting my arrival and was the most courteous and pleasant person to work with. The process was if not one of the easiest and most cost effective. Thank you all for your kind hospitality.

Misty Melville

3 years ago
rating 5.0
My sister and I shared a unit at the facility and all I can say is OMG!!! The staff was excellent and so helpful when we moved in, we got to use their moving truck for free and we got a great unit at a great price. Kathleen the manager is so awesome, she is really understanding and knows her job. Her customer service skills are truly the best. I met her new associate Alysa before I moved and she was really helpful and very pleasant to talk to. I recommend this place to anyone looking for a clean, well priced and well run facility. Kudos to A-1.

Ed Harris

3 years ago
rating 4.0
Very helpful and efficient. Thanks for your help. I will definitely be back for any future storage needs.

Karl A

4 years ago
rating 5.0
Great facilities, clean and well kept up. The staff is excellent. Always great service from Kathleen the manager. Met Corey the other day and he was very helpful in answering some questions we had. Will recommend to all.
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rating 4.0
29 Reviews
Write a Review

David S.

1 week ago
rating 5.0
Very clean and very professional! Always nice and cool in this climate controlled storage

Cheri H.

2 weeks ago
rating 1.0
Be aware that when you rent a space the company will increase your rent on a regular basis. Our unit was rented to us in 2016 for $190, we just emptied it...

lisa b.

1 month ago
rating 5.0
I have been a tenant for 3 yrs and I am very happy here with my unit. It's very clean and super nice staff!
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